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Workplace Violence Threat Management in the 21st Century

Today’s challenging workplace requires a special effort to ensure each employee’s safety. Given what is known, it is no longer acceptable to presume violence will not occur in one’s company or organization. This one day presentation will provide participants with both a basic and advanced understanding of workplace violence threat management in the 21st Century.  Workplace violence offenders are constantly evolving, requiring a threat assessment effort that is also on the cutting edge. Essential elements of threat assessment and threat assessment teams must adapt as necessary to deal with these changes.  Victims and potential victims also need to be managed and educated. This presentation will provide attendees with a brief review of the core essentials of threat assessment and management in the workplace, before moving to more advanced and comprehensive concepts. The presentation will identify and stimulate the real world creativity required to better manage the challenging individuals who seek to disrupt and devastate our places of work.

I. Introduction: 21st Century Violence in the Workplace

a. Types of offenders: outsiders, customers, and employee related

b. Behavioral patterns of recent violent and disruptive individual(s)

c. Evolving patterns of violent offending in the workplace

i. Mixed motives

ii. Ideological

iii. Stalking

iv. Violent and suicidal

d. Victim behavior

II. Threat Assessment Principles

a. What is threat assessment and threat management?

b. Priorities, Safety versus privacy

c. Four components of a standard of care threat assessment: Warning signs (leakage), risk factors, stabilizers, and triggers

d. Sources of information

e. Decisions about collateral sources: Who, how, what, when

f. Interviewing the subject

i. Safety considerations

ii. Other process concerns

iii. Content areas

iv. What to look for

g. How to integrate information

h. Sources of error

i. Communicating the results of threat assessment, levels of risk

j. The art of the threat assessment

i. Handling sources

ii. Interacting with the subject(s)

iii. Tone

iv. Dealing with inconsistencies

III. Advanced Threat Assessment Techniques: Thinking outside of the box to interrupt those who will step outside of it

a. Internet and social networking

b. Developing human sources

c. Proactive techniques

d. Creative problem solving in an imperfect world

e. Interacting with outside resources (law enforcement, outside legal counsel, prosecutors, mental health professionals, defense attorneys)

IV. Threat Assessment Teams

a. Team configuration: Legal, HR, Security, and Mental Health

b. Adhoc team members, Specialists

c. Team roles and expectations-team leader

d. Practical aspects of working together, consensus building

e. Compensating for the weakest link

f. Tasking

g. Documentation guidelines

h. Periodic status checks

V. Advanced Threat Management Principles

a. Threat management versus threat prevention

b. Boundary setting with company, criminal justice, mental health, and other resources

c. Reducing access to potential victim pool

d. Mental health resources, Workplace Violence Assessment tools

e. Reducing weapon accessibility

Objectives: At the conclusion to this program, participants should be able to:

Describe the four components of a standard threat assessment
Identify the areas of concern related to interviewing a subject
List at least three advanced threat assessment techniques
Describe the optimal make up of a threat assessment team

Presented by

Kris Mohandie, Ph.D., ABPP
Kris Mohandie, Ph.D., ABPP
    Dr. Kris Mohandie is a clinical, police, and forensic psychologist with over twenty years of experience in the assessment and management of violent behavior. He is Board Certified by the American Board of Professional Psychology (ABPP) in Police and Public Safety Psychology. 
    Dr. Mohandie developed a model school violence threat management program and regularly consults to college/university and K-12 schools, as well as workplace violence, extreme violence, stalking, and threat cases in the private and public sector. His book, School Violence Threat Management came out in 2000, now in its second printing. 
    He has worked in field responses and case investigations for local, state, and federal law enforcement organizations including LAPD’s Threat Management Unit, SWAT/Crisis Negotiation Team, and the FBI’s Behavioral Analysis Program. He responded on-scene to the O.J. Simpson barricade and the North Hollywood Bank Robbery Shootout. Dr. Mohandie has assisted as a consultant to a number of notorious and aggravated stalking cases, including the prosecution of the stalker of Steven Spielberg. 
    He was the lead author of the largest study to date of over one thousand North American stalkers, which appeared in the January 2006 volume of the Journal of Forensic Sciences, and is second author of a large study of female stalkers which was published in Behavioral Sciences and the Law in 2012. He was lead researcher of a large study of police shootings with an emphasis upon suicide by cop cases, published by the Journal of Forensic Sciences in 2009, 2010 and 2011. Dr. Mohandie, along with several others, participated in two scientific studies of mass murder, including those perpetrated by adults and adolescents. He has several coauthored chapters which will appear in the forthcoming International Handbook of Threat Assessment. 
    Dr. Mohandie has conducted extensive trial pending and prison interviews of violent offenders, including a number of stalkers, hostage takers, workplace and school violence perpetrators, serial, and multiple murderers. Dr. Mohandie’s work has been featured in the LA Times, USA Today, E!, and he has appeared in the news programs of CNN, ABC, CBS, NBC, BBC, and Fox, as well as programs on Investigative Discovery, A&E, History, and the Discovery Channel. He regularly consults on matters of risk and threat management to the private and public sector, including the entertainment industry.