Aggression in the Workplace: Preventing and Managing High-Risk Behavior

Aggression in the Workplace: Preventing and Managing High-Risk Behavior

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Published in 2004, 234 pages

Contents
1. The Importance of Preparation and Prevention
2. Who Commits Workplace Violence: Identifying the At-Risk Employee
3. Common Errors and Oversights
4. Preventing Workplace Violence
5. Responding to a Threat
6. Safe Terminations
7. Defusing Angry Employees
8. Stalking and Predatory Behaviors in the Workplace
9. Epilogue, Appendices and References